Stanley, the well-known brand for durable outdoor gear and drinkware, has announced a recall of approximately 2.6 million of its Switchback and Trigger Action stainless steel travel mugs in the United States due to a potential burn hazard. The company stated that the lid threads of these mugs can shrink when exposed to heat and torque, which may cause the lid to detach while in use, creating a serious burn risk for consumers.
Hazard and Injuries Reported
Stanley has received 91 reports worldwide of the lids detaching during use, including 16 reports in the U.S.. These incidents have led to 38 burn injuries globally, including two burn injuries in the U.S. In total, 11 consumers required medical treatment as a result of these injuries.
Details of the Recalled Mugs
The recall affects double-walled stainless steel travel mugs that were sold in various colors, including white, black, and green, and in 12 oz., 16 oz., and 20 oz. sizes. The mugs feature a polypropylene lid and display the Stanley logo on the front and bottom. These mugs were sold in stores such as Walmart, Dick’s Sporting Goods, Target, and Amazon between June 2016 and December 2024, with prices ranging from $20 to $50, depending on the model and size.
What Consumers Should Do
If you own one of the affected mugs, stop using it immediately. Stanley is offering consumers a free replacement lid, which will be sent to them at no cost, including shipping. Consumers can reach out to Stanley through the following options:
- Phone: Call 866-792-5445 between 8 a.m. and 5 p.m. ET, Monday through Friday
- Online: Visit www.Stanley1913TMrecall.expertinquiry.com or go to www.stanley1913.com and click on the relevant link to submit a recall claim or find more information.
Stanley is taking immediate action to resolve the issue and ensure customer safety, but urges all affected consumers to act quickly to get a replacement lid for their mugs.
Background on Stanley’s Commitment to Safety
Stanley is committed to producing high-quality, safe products for its customers. The company’s decision to recall these travel mugs demonstrates its dedication to consumer safety and its proactive response to the issue. Customers who have purchased the affected mugs are encouraged to follow the recall process to ensure they are using safe, reliable products.
For additional information, you can visit Stanley’s recall page at Stanley1913.com.